All orders are processed and shipped within 1-3 business days (excluding items on backorder). Orders placed on weekends or holidays will be processed the following business day.

We ship using FedEx or DHL from our Dubai warehouse. You will be able to track your order on their website using the tracking number you receive in the confirmation email. Shipping within the UAE takes one business day, as for international orders, it usually takes around 3 to 7 days, depending on your location and customs delay.

All orders placed online ship directly from our Dubai warehouse and can only be returned via post.

We offer flat rates per order domestically and internationally, have a look at our Shipping section for the shipping cost table.

If your order has not shipped yet, then please contact us to let us know the new address you would like your order shipped to. If your order has already shipped, still contact us immediately, and we will make every effort possible to try to fulfill your request.

Once your order ships, you will receive a shipment notification email with a tracking number.

No, unfortunately, we cannot ship to P.O.Boxes.

We ship worldwide except for a handful of high-risk countries.


We currently only accept Visa and Mastercard, we are in the process of adding more payment methods.

We offer a safe and secure online browsing & shopping experience for our visitors. We are hosted on Shopify Inc, who is certified as a PCI DSS Level 1 compliant service provider, which is the highest level of compliance available for handling sensitive credit card data.


Please take a look at our Returns & Refunds section for our return policy and process.

ALL Sale items are FINAL SALE, including items purchased with a discount code. We do not offer refunds on any sale items.

All orders placed online ship directly from our Dubai warehouse and can only be returned via post.

If you would like to return an item you received as a gift, you will need to contact our Customer Care and provide them with the order number. We can only refund the original credit card or form of payment used when purchased.